Sustainability, Engagement – Is Continuous Improvement a Problem?

This week, I look at how our history can get in the way of achieving goals by questioning the practices of continuous improvement. This has impacted the effectiveness of how corporate sustainability initiatives have not succeeded and how we view employee engagement. What do you think?

Quote of the week: “An open system doesn’t have central intelligence; the intelligence is spread throughout the system.”
The Starfish and the Spider by Brafman and Beckstrom



Filed under Employee Surveys, Leadership

2 responses to “Sustainability, Engagement – Is Continuous Improvement a Problem?

  1. certain ‘continuous improvement loops’ (as it pertains to ongoing behavioural postivie reinforcement and routine-like implementation of best practices within an org) will indeed tend to remain unchallenged, provided the majority consensus continues to endorse its efficacy.

    in the new 2.0 landscape, what social media offers is the opportunity to ignite and maintain dialogue between parties (employee/employer | company/consumer | b2b relations, etc.) and ideally, dialogue that takes place in a highly democratized manner (i.e., where all opinions are treated equally).

    this proposition offers some meaningful traction for thorough analysis, re-examination of existing methods and mindsets, and eventually affords a concrete, synthesized process where all voices are heard and weighed accordingly — all as part and parcel of a holistic, organic rendering of opinions and packaging viable, sustainable learnings as a result.

    collaborative dialogue drives the emerging values of the new social economy. we see it more and more as social media evolves onward.

    thanks for the share!

  2. I agree and appreciate your thoughtful view. Collaborative dialog is interesting with what it can produce. Along with collaboration what also must be present to make if valuable? The emergence of new methodologies that enable decision making will be key. We still need to pursue a direction. Who creates that strategic frame and who retains the decision making authority. Can we capture a predominance of opinion and is consensus a good model for innovation? I look forward to working with others to understand what behavioural research can evolve to using the web. Fun stuff but no conclusions yet. Oh ya, and what is intelligence for decision making and what is the actual business process that is decision making?


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